What an honor it was last week to be honored by the American Academy of Dental Office Managers with their Lifetime Achievement Award!  It was a complete surprise and I felt so honored and so humbled by the recognition. Here is more on the award via Jameson Management’s blog. Cathy Jameson Receives AADOM Lifetime Achievement…

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“Do unto others as you would have them do unto you.” Yes, the Golden Rule. Does this “Rule” apply to customer service?  Of course.  But, do we see this inspirational and practical rule put into effect often?  Not really.  On occasion? Yes.  And wouldn’t you agree that any time you have a Golden Rule moment…

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Have you ever noticed things about yourself when you are in a very still, quiet place?  Aches you hadn’t noticed before.  Discomfort.  Feeling lethargic.  Exhaustion.  These are all telling signs your body gives you to say it is either trying to recover from something or it just doesn’t feel…right.  We move at such a pace…

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