If you notice something good—say something. If someone is making progress toward a goal, thank them. Encourage them. Reinforce their progress. That’s the best reward of all. In his book, The One Minute Manager Builds High Performing Teams, Dr. Ken Blanchard said “we find it so easy to catch each other doing something wrong. Why…

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In the past, leaders and managers have been focused on the profitability of the organization and on numerical, measurable factors. But, in addition to these critical factors, when leaders understand and appreciate behavioral issues and how they impact attitude and performance, satisfied employees generate energy and productivity (Hartline & Ferrell, 1996). This is reciprocal, as…

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As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them. —John F. Kennedy Appreciation: expressing gratitude to another person—or to a group. Telling someone that you are thankful for who they are, what they do, and the contribution they make. When people…

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