Health of the Workplace
Standing Up Against Mediocrity
The leader who stands firm against those who want to maintain mediocrity or who want to stifle the maximizing of potential will not only benefit themselves, but may also muster…
Read MoreInvest in the Development of People
Invest in the development of people – do not cut costs here. While there are times when this is easier said than done, the investment you make in your team…
Read MoreHow You Communicate Makes All The Difference
“How you communicate makes all the difference in the world. You can say something one way and get a positive response and say something another way and get a negative…
Read MoreGoal Setting: Your Mind & Your Attitude
In the first few blogs of this New Year, I addressed the didactic aspects of goal setting. Remember that five step process: 1. write the goal, 2. design a plan…
Read MoreThe “WHY”
Continuing our discussion of the New Year, consider the following: take a moment—as a team or individually—to review your Mission Statement. Your mission statement includes the following: who are you?…
Read MoreThe Golden Rule of Customer Service
“Do unto others as you would have them do unto you.” Yes, the Golden Rule. Does this “Rule” apply to customer service? Of course. But, do we see this inspirational…
Read MoreStress Control: Time Management and Delegation
In my last blog on prioritization, I referred to delegation. In the area of evaluating the importance and urgency of activities, one of the recommendations was to delegate when something…
Read MoreStress Control Through Time Management: Prioritization
This subject of prioritization does require—as I mentioned—several blogs due to the importance and intricacy of the principle. Without prioritization, days , weeks, months, years will fly by and you…
Read MoreTime Management: End of Day
Going back to the “list of 6 things”, here is a summary of that important time management principle: At the end of the day, write down 6 things that you…
Read MoreTime Management Part 5: Prioritization Continued
Robert McCain says that “the reason most major goals are not achieved is that we spend our time doing second things first.” People spend time on low priority items and…
Read More