Leadership
CREATE – E=Engagement, Part 3
WHAT DOES CUSTOMER ENGAGEMENT MEAN FOR YOUR ORGANIZATION? Customers leave companies in vast numbers every year. And, oftentimes, the organization don’t know the reason. Dr. Ken Blanchard advises companies to…
Read MoreCREATE – E=Engagement, Part 2
ENGAGED EMPLOYEES Why would an organization want to uplift their efforts to develop highly engaged employees? There are many reasons: Oftentimes the team member IS the organization from the perspective…
Read MoreCREATE – E=Engagement, Part 1
“Your employees come first. And if you treat employees right, guess what? Your customers come back and that makes your shareholders happy. Start with employees and the rest follows from…
Read MoreA=APPRECIATION, Part 3
If you notice something good—say something. If someone is making progress toward a goal, thank them. Encourage them. Reinforce their progress. That’s the best reward of all. In his book,…
Read MoreA=APPRECIATION, Part 2
In the past, leaders and managers have been focused on the profitability of the organization and on numerical, measurable factors. But, in addition to these critical factors, when leaders understand…
Read MoreA=APPRECIATION, Part 1
As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them. —John F. Kennedy Appreciation: expressing gratitude to…
Read MoreCREATE: R=RESPECT
R=RESPECT “I have no right, by anything I do or say, to demean a human being in his own eyes. What matters is not what I think of him; it…
Read MorePassion Leads: Part 3
So, in the past two blogs we have addressed two phases of leadership: (1) leadership of self, and (2) leadership of others. Today, I will address leadership as it pertains…
Read MorePassion Leads: Part 1
3 LEVELS OF LEADERSHIP In every one of your days, you are impacted by 3 types of Leadership: leadership of self, leadership of others (family, teammates, employers or employees) ,…
Read MoreLearning
Who decided that regurgitation of information should be called knowledge? Who decided that the educational process should be a memorization of information? Is that what learning and education are all…
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